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Contact CCN Technologies

Whether you are a prospect or a client, our Yaoundé-based team answers you in French and English, 24 hours a day, 7 days a week, via WhatsApp, email or ticket.

  • WhatsApp +237 690 08 78 79: reply within 1 to 2 hours
  • Email [email protected]: 24/7
  • Technical and sales support in French

WhatsApp

+237 690 08 78 79: reply within 1 to 2 hours, easy screenshot sharing.

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Phone

+237 690 08 78 79: for emergencies or complex discussions.

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Email

[email protected]: for detailed requests or requests with attachments.

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Support ticket

From your client area: for tracking technical cases (handled as a priority).

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Web form

On this page: for a quick first contact.

Head office

Yaoundé, Cameroon

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Availability

24 hours a day, 7 days a week, 365 days a year: day, night, weekends and public holidays.

Average response time: 1 to 2 hours, and up to 24 hours at the latest hours. At weekends, response times may be slightly longer (2 to 4 hours).

When to contact us?

Whether you are a prospect or a client, we are here to help.

  • Quote request: hosting, domain, website redesign, Google Workspace. Quote within 24 hours.
  • Pre-sales advice: which plan should you choose, which extension? Our team guides you free of charge.
  • Technical support: a problem with your website, email that is not working, DNS configuration.
  • Billing: renewal, payment method, invoices, affiliate program.
  • Migration: help moving from another host, domain transfer.
  • Partnerships: agency, freelancer, school? Let's talk partnership or reselling.

A responsive, human team in Yaoundé

No bots, no offshore call center. Our team is based in Yaoundé, Cameroon, and answers in French and English. Whether you are a prospect, a long-standing client or just curious, we take the time to give you a proper answer.

  • 24/7 support via WhatsApp, email and ticket
  • Average response time: 1 to 2 hours
  • Separate technical and sales teams for accurate answers
  • Languages: French and English

Social media

  • Facebook — facebook.com/ccntechnologies
  • LinkedIn — linkedin.com/company/ccntechnologies-ltd
  • Twitter / X — twitter.com/ccntechnologies
  • Instagram — instagram.com/ccntechnologieshost
FAQ

Frequently asked questions

What is the best way to reach you?

WhatsApp is the fastest (+237 690 08 78 79). For detailed requests or requests with attachments, email [email protected] is preferable.

How long does it take to get a reply?

Usually 1 to 2 hours, and up to 24 hours at the latest hours. Support tickets submitted from your client area are handled as a priority.

Can I get a free quote?

Yes, all our quotes are free and with no obligation. Send us your requirements (hosting, redesign, Google Workspace, etc.): reply within 24 hours.

Are you open at weekends?

Yes, 24/7. Response times may be slightly longer at weekends (2 to 4 hours), but we remain reachable.